Posted: Sun Nov 27, 2005 3:26 pm
well i heard the reports on CNBC so i cant post that but I do have a different link which helps a bit.
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After receiving a huge promotion from the press, buyers of the Xbox 360 in N. America say that they have experienced some issues when playing specific games.
Microsoft did not deny the promlems but said that they are "isolated".
"We have received a few isolated reports of consoles not working as expected," Microsoft spokeswoman Molly O'Donnell.
Enthusiast Web sites such as www.xbox-scene.com as well as Microsoft's own Xbox Web forum on Wednesday carried postings from Xbox 360 owners reporting that some systems had crashed during regular play as well as during online game play using the Xbox Live service.
Problems included screens going black and the appearance of a variety of error messages. In addition, the console has been reported to crash, possibly due to overheating issues attributed to the console's hard drive.
O'Donnell, who declined to say how many reports the company had received, said calls represent a "very, very small fraction" of units sold. The number of calls was not unexpected, she said.
"With any launch of this magnitude, you're bound to see something happening," she said.
O'Donnell said the best way to resolve the issues is to call 1-800-4MY-XBOX for trouble shooting. If that does not solve the problem, she said, Microsoft will repair or replace the unit.
Despite the issues, Microsoft corporate vice president Peter Moore has given the first firm indications of the company's sales ambitions for the Xbox 360 over the coming year, which see ten million consoles being shipped by the end of 2006.
Xbox 360 will follow up on its sell-out US launch with a European launch next Friday, December 2nd.
=============================
After receiving a huge promotion from the press, buyers of the Xbox 360 in N. America say that they have experienced some issues when playing specific games.
Microsoft did not deny the promlems but said that they are "isolated".
"We have received a few isolated reports of consoles not working as expected," Microsoft spokeswoman Molly O'Donnell.
Enthusiast Web sites such as www.xbox-scene.com as well as Microsoft's own Xbox Web forum on Wednesday carried postings from Xbox 360 owners reporting that some systems had crashed during regular play as well as during online game play using the Xbox Live service.
Problems included screens going black and the appearance of a variety of error messages. In addition, the console has been reported to crash, possibly due to overheating issues attributed to the console's hard drive.
O'Donnell, who declined to say how many reports the company had received, said calls represent a "very, very small fraction" of units sold. The number of calls was not unexpected, she said.
"With any launch of this magnitude, you're bound to see something happening," she said.
O'Donnell said the best way to resolve the issues is to call 1-800-4MY-XBOX for trouble shooting. If that does not solve the problem, she said, Microsoft will repair or replace the unit.
Despite the issues, Microsoft corporate vice president Peter Moore has given the first firm indications of the company's sales ambitions for the Xbox 360 over the coming year, which see ten million consoles being shipped by the end of 2006.
Xbox 360 will follow up on its sell-out US launch with a European launch next Friday, December 2nd.